Last Updated: September 3, 2025
1. General Information
These Terms and Conditions (“Terms”) govern your use of Newmensch.org (“we,” “us,” “our”) online platform and services, operated from Davtashen 3 Block 18/16, Yerevan, Armenia. By accessing our website and purchasing our courses, you agree to be bound by these Terms.
Company Details:
- Company: Newmensch.org
- Address: Davtashen 3 Block 18/16, Yerevan, Armenia
- Contact: info@newmensch.org
2. Course Access and Duration
2.1 Access Period
All course purchases include 12 months of access from the date of purchase confirmation. Access expires automatically after this period unless renewed.
2.2 Course Content
- Access includes all video lessons, materials, and resources specified in the course description
- Content may be updated or modified during your access period
- Downloaded materials (where permitted) remain subject to our intellectual property rights
2.3 Technical Requirements
You are responsible for ensuring you have compatible devices and stable internet connection to access courses.
3. Pricing and Payment
3.1 Course Prices
- All prices are displayed in Euros (EUR) and include applicable VAT where required
- Prices may change without notice for future purchases
- Special offers and discounts are time-limited and subject to specific conditions
3.2 Payment Processing
- We accept major credit cards, PayPal, and other payment methods as displayed
- Payment must be completed before course access is granted
- All transactions are processed securely through certified payment providers
3.3 VAT and Taxes
- EU customers: VAT is applied according to your country of residence
- Non-EU customers: Prices are VAT-exempt but local taxes may apply
- You are responsible for any applicable local taxes in your jurisdiction
4. Right of Withdrawal (EU Customers)
4.1 Withdrawal Period
EU customers have 14 days from purchase to withdraw without giving reason, subject to the exceptions below.
4.2 Loss of Withdrawal Right
By accessing course content, you explicitly agree that:
- Performance of digital content begins immediately
- You lose your right of withdrawal once you access any course materials
- This acknowledgment is clearly presented during the purchase process
4.3 Withdrawal Process
If withdrawal rights still apply, contact us at info@newmensch.org with your order details for a full refund within 14 days.
5. Refund Policy
5.1 General Policy
- No refunds after accessing course content (as per EU withdrawal rights)
- Technical issues: We will provide support or alternative access methods
- Refunds processed within 10 business days to original payment method
5.2 Exceptional Circumstances
Refunds may be considered for:
- Proven technical issues preventing course access
- Significant content discrepancies from advertised description
- Duplicate purchases (partial refund after deducting accessed content)
6. Intellectual Property Rights
6.1 Ownership
All course content, including videos, text, images, and materials, are protected by copyright and owned by Newmensch.org or licensed from third parties.
6.2 Permitted Use
You may:
- Access and view content for personal educational purposes
- Take notes for personal use
- Download materials where explicitly permitted
6.3 Prohibited Use
You may not:
- Share login credentials or course access
- Record, copy, or distribute course content
- Use content for commercial purposes
- Reverse engineer or extract course materials
- Create derivative works from our content
7. User Accounts and Responsibilities
7.1 Account Security
- You are responsible for maintaining account confidentiality
- Notify us immediately of any unauthorized access
- One account per person; sharing accounts is prohibited
7.2 User Conduct
Users must not:
- Violate any applicable laws or regulations
- Engage in harmful, abusive, or inappropriate behavior
- Attempt to circumvent security measures
- Upload malicious content or code
8. Service Availability and Technical Support
8.1 Service Availability
- We aim for 99% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance when possible
- No liability for temporary service interruptions
8.2 Technical Support
- Support provided via email during business hours
- Response time: 24-48 hours for general inquiries
- Priority support for technical access issues
9. Limitation of Liability
9.1 Service Provision
Our courses are provided “as is” without warranties of any kind, express or implied.
9.2 Liability Limitations
Our liability is limited to:
- Maximum of the course purchase price
- Direct damages only (excluding consequential damages)
- Technical issues resolved through alternative access or refund
9.3 No Professional Advice
Course content is for educational purposes only and does not constitute financial, investment, or professional advice.
9.4 Information Accuracy and Professional Verification
While we strive to provide high-quality educational content, all course materials are intended for learning purposes and should be treated as educational resources rather than definitive financial guidance. We strongly recommend that you:
- Verify all information through current, authoritative sources
- Consult with qualified financial professionals and auditors before making business decisions
- Cross-reference course content with up-to-date regulations and industry standards
- Seek professional advice tailored to your specific circumstances
This approach ensures you apply course concepts appropriately within your unique business context and regulatory environment. Professional verification enhances the value of your learning by connecting educational theory with current market practices.
10. Data Protection and Privacy
10.1 Data Processing
We process personal data in accordance with GDPR and our Privacy Policy, available on our website.
10.2 Cookies and Tracking
We use cookies for website functionality and analytics. See our Cookie Policy available on our website for details.
10.3 Data Retention
Course access data retained for 12 months after access expires; other data as specified in Privacy Policy.
11. International Sales
11.1 Global Access
Our courses are available worldwide except where restricted by local laws.
11.2 Local Compliance
You are responsible for compliance with local laws regarding:
- Import of digital services
- Currency regulations
- Professional licensing requirements
11.3 Language and Currency
- Primary language: English
- Currency: Euro (EUR)
- Customer support available in English
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of Germany.
12.2 Jurisdiction
Disputes will be resolved in the courts of Stuttgart, Germany.
12.3 EU Online Dispute Resolution
EU customers may access the European Commission’s ODR platform: https://ec.europa.eu/consumers/odr/
12.4 Alternative Resolution
We encourage contacting us directly to resolve issues before pursuing formal dispute procedures.
13. Termination
13.1 Termination Rights
We may terminate accounts for:
- Violation of these Terms
- Fraudulent payment activity
- Misuse of intellectual property
- Inappropriate conduct
13.2 Effect of Termination
Upon termination:
- Course access is immediately revoked
- No refund for remaining access period
- User obligations regarding intellectual property continue
14. Changes to Terms
14.1 Modification Rights
We reserve the right to modify these Terms with 30 days’ notice via:
- Email notification to registered users
- Website announcement
- Updated version posted on our platform
14.2 Continued Use
Continued use after modification constitutes acceptance of new Terms.
15. Miscellaneous
15.1 Entire Agreement
These Terms constitute the complete agreement between you and Newmensch.org.
15.2 Severability
If any provision is deemed invalid, the remaining provisions remain in full effect.
15.3 No Waiver
Failure to enforce any right does not constitute a waiver of that right.
15.4 Assignment
We may assign our rights and obligations; you may not assign your rights without our consent.
16. Contact Information
For questions about these Terms and Conditions:
Email: info@newmensch.org
Company Address: Davtashen 3 Block 18/16, Yerevan, Armenia
By completing your purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
